STRATEGIC PLANNING

Planning ahead, thinking big picture, and taking a holistic approach are so important for achieving intentional results in complex environments. Strategic planning services from Outside Edge include hands-on support to achieve short, mid and long term planning for business success. Solutions include environmental scanning, functional maturity assessments, voice of the customer and organizational design assessments, development of service level agreements, process design, and facilitated workshops for articulating strategic plans, initiatives and key performance indicators (KPIs).